I had booked two way ticket from Delhi to London before this pandemic hit all of us.
My travel date was on 27th March 2020.
I had booked my ticket in the first week of Jan 2020. I had no clue of any virus disturbing our lives.
Now as soon as this pandemic was spreading everywhere, lock down across the globe was on the cards and we were no exception to it.
Even all the flights were grounded. With no hope of any incoming or out going international flights.
Now this is where the problem started. The portal though which I had booked the ticket went unresponsive.
The calls to the customer support never went though. The chat system was filled with robotic answer.
“We are working with airlines, will get back to you shortly “.
With each day I was getting impatient as around & 500 was stuck with no hope of getting any refund.
Then, after two weeks I got a mail, I’ll be getting a flight credit against my PNR which I can use for a year.
Now this is what triggered me, they did not contact me or got any approval from me. They just decided no refunds and we have to follow.
This is where I started looking for any legal option I can take without spending too much money. Or any refund for cancelled flight.
After going through a lot of reviews sites and research I came to know about Compensair.
So here I’ll tell you what Compensair is &
How you can use it to get a refund for cancelled flight ticket
Compensair is third party site which takes up the customer concern with the airlines through which they have travelled.
If you had any of the below issues. You have high chance of getting your money back
- Delayed flight
- Cancelled flight
- Denied boarding
- Missed connection
All you have to do is fill the form which includes your basic flight details. And the rest of the work will be done by them.
Now as obvious why would anyone do any work for free.
In return of the compensation you get they might charge 10% of the ticket’s fee. But, only if you get your refund back.
I think they deserved more because in terms of where they was no hope of getting the money back. We are receiving 90% of the ticket’s fee. They will fight with airlines, court case to get our money back which involves spending some money.
How fast can you get the refund for cancelled flight.
My refund process took around 4 weeks as there was strict lock down everywhere. There was delay in communication. Some airlines respond in 2-3 days, some other – in 4-6 weeks. However, if court process is involved, the duration can reach 16-20 weeks.
Basically, it can take from one week to even 16 weeks depending on types of airlines they are dealing with.
If you have any ticket to claim you can submit application here.
What happens if you are claiming a ticket which was cancelled long back?
Whatever the reasons may be if you have booked ticket within last 2-6 years. They can get you the compensation. But sometimes it depend from airline to airline.
How does Compensair works?
- They have one of the easiest way to get your compensation back.
- First submit the application which requires you to enter your flight details.
- Give short description of what happened. This helps them build a case.
- Then, their online software analyse if you can be compensated and best way to compensate.
- Next, they will carefully weigh all aspects when making a claim
- Now, they will gather all the documents required to get your money back.
Why the Compensair can help ?
- Compensair have a large legal base & work through a large number of documents
- Compensair team take care of the negotiations
What if my flight was delayed by airlines ? Will I be compensated?
When the flight was delayed for more than 3 hours. You can be compensated. The flight was supposed to reach the destination around 7 am but it reached at 10:15 am. You can apply for compensation.
But, the delay should not be caused by extraordinary circumstances:
- unfavorable weather conditions
- strike
- risk of act of terrorism
In case the delay is for more than 2 hours. You are eligible for below facilities.
- No charge for phone calls
- free refreshments
- Meals benefits
- Accommodation from the airline.
Looking for Refund For Cancelled Flight. Submit the application here.